Stories first gift card

All orders are shipped via tracked, secure, and insured courier services for your peace of mind.

Our rolled fine art prints are carefully packaged in sturdy cardboard tubes and wrapped in tissue paper for added protection.

We carefully cover your print with recyclable tissue paper, eliminating the danger of any scratches or folds.


Your order is then placed into a robust 100% sustainably sourced recyclable cardboard tube.

Our team ships your order, ensuring your prints are delivered safely.

Framed prints are securely shipped in heavy-duty cardboard boxes, with additional bubble wrap for extra cushioning.

Your framed or mounted art prints are protected on all sides with recyclable and biodegradable wrapping materials.

Strong recyclable archival foam made from recycled materials is then carefully fitted to make sure no damage can occur in transit.

Your order is placed into extra protective 100% sustainably sourced and recyclable card packaging ready for dispatch.

We are committed to sustainability and are actively working to minimize the use of bubble wrap in our supply chain. Whenever possible, we use recyclable bubble wrap, which can be disposed of at designated collection points.

For all return-related inquiries, please contact us at: info@storiesfirst.art

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, contact us within 7 days. Please provide clear photos or videos of the damage, including packaging and product. We’ll verify the issue and arrange a replacement or next steps. 

Shipping Insurance

All orders are insured during transit. Proof of damage is required for claims.

Returns are only accepted if the product is damaged or defective.

If your product is damaged or incorrect, we’ll provide a replacement. No returns for undamaged and correctly shipped products.

Our “Sell globally, print locally” model ensures faster delivery, lower shipping costs, and reduced environmental impact by producing prints in regional facilities close to the customer. This approach minimizes carbon emissions, avoids import fees, and decreases the risk of damage during transit. By partnering with trusted print labs worldwide, we guarantee museum-quality giclée prints with the same archival papers and inks, ensuring consistent quality while supporting sustainability and local economies.

Our commitment to being carbon-neutral means that every step of our process—from production and packaging to shipping—is designed with sustainability in mind. We actively measure and reduce our carbon emissions and offset them through eco-friendly initiatives, ensuring that our operations have a neutral impact on the environment. By prioritizing sustainable practices, we contribute to a greener future while delivering high-quality art prints to our customers.